Travel & Hospitality
Enhance Guest Experiences withWhatsApp for Travel
Enhance guest experiences, automate operations, and increase conversions with WhatsApp for Travel. From automated travel booking confirmations to 24/7 concierge support, streamline every step of the traveller journey.
45%
More Bookings
98%
Open Rate
Trusted by Leading Travel Companies
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Booking Management
Instant Booking Confirmations
Automate your entire reservation workflow with automated travel booking confirmations sent instantly via WhatsApp — all details in one message. Harness the power of the WhatsApp API for travel to streamline operations.
Automated Confirmations
Instant confirmations with itinerary, receipts, and check-in info.
Easy Modifications
Travelers can request changes or cancellations directly via chat.
Digital Itineraries
Send maps, directions, and activity schedules in a single message.
Virtual Concierge
24/7 Guest Support & Services via WhatsApp
Guests can request room service, book spa sessions, ask for local recommendations, and report issues — all through WhatsApp. Perfect for hotels and resorts using the WhatsApp API for tourism to improve service.
Room Service & Amenities
Guests can request housekeeping or order food instantly.
Local Recommendations
Provide restaurant, attraction, and activity suggestions.
Instant Issue Resolution
Guests can report problems and receive immediate help from a chatbot for travel industry operations.
Features
Complete Communication Suite for Travel Brands
Everything you need to enhance guest experiences and streamline travel communication.
Booking Confirmations
Instant booking confirmations with itinerary details, payment receipts, and check-in information.
Travel Updates
Real-time flight delays, gate changes, and travel alerts sent directly to travellers' WhatsApp using WhatsApp Messaging for Travel.
Hotel Concierge
24/7 virtual concierge service for room service, local recommendations, and guest requests.
Location Services
Share directions, local attractions, and personalized travel recommendations via WhatsApp.
Itinerary Management
Send detailed itineraries, activity schedules, and booking modifications instantly.
Guest Feedback
Collect reviews and feedback through conversational surveys to improve service quality.
Why Travel Brands Choose Chati
Join leading travel companies enhancing guest experiences with WhatsApp
45% More Bookings
Conversational booking via WhatsApp drives significantly higher conversion rates. Use WhatsApp Marketing for Travel to promote offers.
Instant Communication
98% open rate ensures travellers receive important updates and confirmations immediately.
Better Guest Experience
Personalized service and instant support improve guest satisfaction scores by 40%.
Secure Transactions
End-to-end encrypted booking confirmations and payment processing for traveller security.
Travel & Hospitality Use Cases
Discover how travel companies use WhatsApp to improve guest satisfaction
Booking Management
Handle reservations, confirmations, modifications, and cancellations seamlessly via WhatsApp.
Flight Notifications
Send real-time flight status updates, gate changes, and boarding reminders to travelers.
Hotel Services
Provide virtual concierge, room service orders, and housekeeping requests through chat.
Travel Assistance
Offer 24/7 travel support, emergency assistance, and local recommendations.
Tour Bookings
Promote and book tours, activities, and experiences with instant confirmations using Travel WhatsApp templates.
Post-Trip Engagement
Collect feedback, share photos, and promote future travel opportunities using high-converting Tourism WhatsApp Templates.
Frequently Asked Questions
Everything you need to know about WhatsApp for Travel & Hospitality
Ready to Transform Guest Experiences?
Join travel companies increasing bookings and satisfaction with WhatsApp