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Travel & Hospitality

Enhance Guest Experiences withWhatsApp for Travel

Increase bookings by 45% with automated confirmations, real-time travel updates, and 24/7 concierge service via WhatsApp.

45%
More Bookings
98%
Open Rate
Travelers using WhatsApp for booking confirmations and travel updates

Trusted by Leading Travel Companies

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Travelers using smartphones for hotel booking
Booking Management

Instant Booking Confirmations

Send automated booking confirmations, itineraries, and payment receipts instantly via WhatsApp — all details in one message.

Automated Confirmations

Instant confirmations with itinerary, receipts, and check-in info.

Easy Modifications

Travelers can request changes or cancellations directly via chat.

Digital Itineraries

Send maps, directions, and activity schedules in a single message.

Virtual Concierge

24/7 Guest Support & Services

Guests can request room service, book spa sessions, ask for local recommendations, and report issues — all through WhatsApp.

Room Service & Amenities

Guests can request housekeeping or order food instantly.

Local Recommendations

Provide restaurant, attraction, and activity suggestions.

Instant Issue Resolution

Guests can report problems and receive immediate help.

Hotel guest using WhatsApp virtual concierge

Complete Travel Solution

Everything you need to enhance guest experiences and streamline travel communication

Booking Confirmations

Instant booking confirmations with itinerary details, payment receipts, and check-in information.

Travel Updates

Real-time flight delays, gate changes, and travel alerts sent directly to travelers' WhatsApp.

Hotel Concierge

24/7 virtual concierge service for room service, local recommendations, and guest requests.

Location Services

Share directions, local attractions, and personalized travel recommendations via WhatsApp.

Itinerary Management

Send detailed itineraries, activity schedules, and booking modifications instantly.

Guest Feedback

Collect reviews and feedback through conversational surveys to improve service quality.

Why Travel Brands Choose Chati

Join leading travel companies enhancing guest experiences with WhatsApp

45% More Bookings

Conversational booking via WhatsApp drives significantly higher conversion rates.

Instant Communication

98% open rate ensures travelers receive important updates and confirmations immediately.

Better Guest Experience

Personalized service and instant support improve guest satisfaction scores by 40%.

Secure Transactions

End-to-end encrypted booking confirmations and payment processing for traveler security.

Travel & Hospitality Use Cases

Discover how travel companies use WhatsApp to improve guest satisfaction

Booking Management

Handle reservations, confirmations, modifications, and cancellations seamlessly via WhatsApp.

Flight Notifications

Send real-time flight status updates, gate changes, and boarding reminders to travelers.

Hotel Services

Provide virtual concierge, room service orders, and housekeeping requests through chat.

Travel Assistance

Offer 24/7 travel support, emergency assistance, and local recommendations.

Tour Bookings

Promote and book tours, activities, and experiences with instant confirmations.

Post-Trip Engagement

Collect feedback, share photos, and promote future travel opportunities.

Common Questions

Frequently Asked Questions

Everything you need to know about WhatsApp for Travel & Hospitality

Ready to Transform Guest Experiences?

Join travel companies increasing bookings and satisfaction with WhatsApp