Next-Gen Messaging
RCS Business Messaging Solutions for Businesses in Indiawith WhatsApp Fallback
Send branded, interactive RCS messages with rich media, verified badges, and action buttons. Our WhatsApp RCS services for business in India ensure automatic fallback and 99% delivery even when RCS isn't available.
60%
Higher Conversions
3x
Better CTR
99%
Delivery Rate
Trusted by Leading Brands
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Works in 36 languages
GDPR & CCPA compliant
Free to try
Smart Delivery
Automatic Fallback to WhatsApp & SMS
Intelligent routing ensures your messages reach customers across RCS, WhatsApp, and SMS — even if one channel fails.
Automatic Channel Switching
If RCS isn't available on a recipient's device, messages automatically fall back to WhatsApp within seconds. No manual intervention—the system handles everything to ensure delivery.
99% Delivery Guarantee
Multi-channel fallback (RCS → WhatsApp → SMS) ensures your message reaches every customer, regardless of their device capabilities or carrier support. Never lose a customer to technical limitations.
Instant Failover
Fallback happens in milliseconds, not minutes. Customers receive your message on an alternative channel immediately if RCS fails, maintaining conversation flow and engagement without delays.
Try RCS First
Rich, interactive delivery
Fallback to WhatsApp
If RCS unavailable
Final SMS Backup
100% delivery guaranteed
Feature Comparison
RCS vs Traditional SMS
See how RCS revolutionizes business messaging with capabilities SMS simply can't match.
| Feature | RCS | SMS |
|---|---|---|
| Character Limit | 2,000 characters | 160 characters |
| Media Quality | High-res images/videos | Compressed MMS |
| Interactive Buttons | ✓ Full support | ✗ Not supported |
| Brand Verification | ✓ Verified badge | ✗ Just phone number |
| Read Receipts | ✓ Real-time | ✗ Limited |
| Carousels | ✓ Supported | ✗ Not supported |
Business Impact
Measurable Results with RCS
Real metrics showing how RCS transforms customer engagement and business outcomes.
60% More Conversions
60% Higher Conversions
Interactive buttons and rich media drive 60% more conversions compared to plain SMS. Customers can take action instantly with one-tap buttons, reducing friction in the purchase journey.
3x Click Rate
3x Better Click-Through
Verified branding and engaging visuals generate 3x higher click-through rates. Customers trust verified businesses and are more likely to engage with rich, interactive content.
35% Open Rate Boost
35% Higher Open Rates
Verified business badge builds trust, leading to 35% higher open rates. Customers instantly recognize your brand and feel confident opening messages from verified senders.
50% Cost Reduction
50% Lower Cost per Conversion
Higher engagement and conversion rates result in 50% lower cost per acquisition. RCS delivers better ROI than traditional SMS or even email marketing campaigns.
Industry Applications
RCS for Every Business
See how industries leverage RCS to transform customer communication and drive growth
E-commerce Product Showcases
Send scrollable product carousels with high-quality images, prices, and 'Buy Now' buttons. Let customers browse your catalog and purchase directly from the message with one tap.
Fashion retailer increased mobile conversions by 75% with RCS product carousels
Healthcare Appointment Management
Send appointment reminders with 'Confirm', 'Reschedule', or 'Cancel' buttons. Include clinic directions, doctor photos, and pre-appointment instructions with rich media support.
Medical clinic reduced no-shows by 60% with interactive RCS appointment reminders
Education Course Enrollment
Share course catalogs with video previews, instructor profiles, and 'Enroll Now' buttons. Deliver rich educational content with images, syllabi, and one-tap registration.
Online university increased course enrollments by 45% with RCS marketing campaigns
Travel Booking Confirmations
Send boarding passes, hotel vouchers, and itineraries with interactive buttons for check-in, upgrades, or rebooking. Include maps, directions, and travel tips with rich media.
Travel agency improved customer satisfaction scores by 40% with RCS booking updates
Real Estate Property Tours
Share property listings with image carousels, virtual tour videos, and 'Schedule Viewing' buttons. Let buyers browse multiple properties and book appointments instantly.
Real estate firm generated 3x more property viewings with RCS listing campaigns
Banking Transaction Alerts
Send secure transaction notifications with account balance, merchant details, and action buttons like 'View Statement' or 'Block Card' for fraud alerts with verified branding.
Bank reduced fraud response time by 80% with instant RCS transaction alerts
Frequently Asked Questions
Everything you need to know about RCS messaging and WhatsApp fallback
Ready to Upgrade from SMS to RCS?
Start sending rich, interactive, verified RCS messages with automatic WhatsApp fallback. Boost engagement by 60%, increase conversions by 3x, and ensure 99% delivery with intelligent multi-channel routing.