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Platform Features

Everything You Need to Scale Customer Communication

From AI-powered chatbots to multi-channel messaging, team collaboration, and advanced analytics—discover the comprehensive features that make Chati.ai the complete solution for modern business communication.

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Core Features

Powerful Tools for Every Business Need

Our platform combines cutting-edge technology with intuitive design to deliver exceptional customer experiences

WhatsApp Business API
Official WhatsApp Business API integration with verified green tick, unlimited messaging, and rich media support
AI-Powered Chatbots
Intelligent chatbots with natural language processing, context awareness, and 24/7 automated customer support
Team Collaboration
Unified team inbox with conversation assignment, internal notes, and real-time collaboration features
Advanced Analytics
Comprehensive dashboards with message delivery rates, response times, customer engagement metrics, and ROI tracking
Automation Workflows
Visual workflow builder for automated campaigns, drip sequences, and trigger-based messaging
Multi-Channel Messaging
Manage WhatsApp, Instagram, Facebook Messenger, RCS, SMS, and email from one unified platform
Customer Data Platform
Unified customer profiles with behavioral data, purchase history, and intelligent segmentation
Broadcast Campaigns
Send targeted bulk messages with personalization, scheduling, and A/B testing capabilities
Enterprise Security
Bank-level encryption, GDPR compliance, SOC 2 certification, and role-based access control
WhatsApp Business API

Official WhatsApp Business Partner

As an official Meta Business Partner, we provide verified WhatsApp Business API access with the green tick badge, ensuring maximum trust and deliverability for your messages.

Verified Green Tick

Build trust with official business verification and green tick badge

Unlimited Messaging

No daily limits—send millions of messages to engage your entire customer base

Rich Media Support

Send images, videos, documents, location, and interactive buttons

Template Management

Create, manage, and get approval for message templates in multiple languages

WhatsApp Business API features dashboard
Platform Performance

Trusted by Businesses Worldwide

Our platform delivers exceptional results for thousands of companies across industries

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Messages Delivered

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Active Businesses

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Customer Satisfaction

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Faster Response Time

More Features

Complete Feature Set

Everything you need to manage customer communication at scale

Campaign Scheduling
Schedule messages for optimal delivery times
Smart Segmentation
Target customers with precision using tags and filters
Template Library
Pre-approved templates for faster messaging
API & Webhooks
Integrate with any system using REST APIs
Role-Based Access
Control permissions with granular access levels
Business Hours
Set availability and auto-responses
Mobile Apps
iOS and Android apps for on-the-go management
Growth Tools
QR codes, chat widgets, and link generators
FAQ

Frequently Asked Questions

Common questions about our features and platform capabilities

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