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Platform Features

Everything You Need to Scale Customer Communication

From AI-powered chatbots to multi-channel messaging, team collaboration, and advanced analytics—discover the comprehensive features that make Chati.ai the complete solution for modern business communication.

Trusted by Leading Brands

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Works in 36 languages
GDPR & CCPA compliant
Free to try
Core Features

Powerful Tools for Every Business Need

Our platform combines cutting-edge technology with intuitive design to deliver exceptional customer experiences

Official WhatsApp API

Verified green tick and unlimited messaging with official Meta integration.

Bulk Broadcasting

Send high-volume message campaigns to your entire customer base with one click.

Omnichannel Inbox

Manage WhatsApp, Instagram, Facebook, and RCS from a single unified dashboard.

Automation Workflows

Visual drag-and-drop builder for complex customer journeys and auto-follow-ups.

Advanced Analytics

Deep insights into delivery rates, response times, and agent productivity.

Team Collaboration

Shared inboxes with internal notes and smart agent conversation routing.

CRM Integrations

Connect seamlessly with HubSpot, Salesforce, and Shopify for data synchronization.

Click-to-WhatsApp Ads

Convert Meta ad traffic directly into WhatsApp conversations for 5x higher ROI.

Mobile Agent App

Stay connected and respond to customers on the go with our native mobile apps.

Custom LLM Training

Train your AI on your specific business docs, website, and product catalogs.

Multi-Agent Support

Handle thousands of chats simultaneously with an unlimited number of agents.

WhatsApp Business API

Official WhatsApp Business PartnerWhatsApp & SMS

As an official Meta Business Partner, we provide verified WhatsApp Business API access with the green tick badge, ensuring maximum trust and deliverability for your messages.

Verified Green Tick

Build trust with official business verification and green tick badge

Unlimited Messaging

No daily limits—send millions of messages to engage your entire customer base

Rich Media Support

Send images, videos, documents, location, and interactive buttons

WhatsApp-Business-API

Powering Global Business Communication

Join thousands of companies using our platform to transform their customer communication

0M+Messages Delivered
0+Active Businesses
0%Customer Satisfaction
0%Faster Response Time
More Features

Complete Travel Solution

Everything you need to enhance guest experiences and streamline travel communication

Multi-Channel Messaging

Connect with guests via WhatsApp, SMS, email, and in-app messaging from one unified platform.

Instant Notifications

Send real-time booking confirmations, itinerary updates, and travel alerts to guests instantly.

Guest Segmentation

Target specific guest groups with personalized messages based on booking history and preferences.

Secure & Compliant

Enterprise-grade security with GDPR compliance and encrypted messaging for all communications.

Analytics Dashboard

Track message delivery, engagement rates, and guest satisfaction with detailed analytics.

Automated Workflows

Set up automated messages for check-ins, check-outs, and post-stay follow-ups to save time.
FAQ

Frequently Asked Questions

Everything you need to know about multi-channel live chat and unified inbox