Empower Your Business with WhatsApp API Automation #

The WhatsApp Business API is a game-changer for businesses looking to automate messaging, improve customer support, and drive engagement. With Chati.ai, you can integrate WhatsApp seamlessly, enabling real-time communication and automation at scale.

Before you start, ensure you meet the required pre-requisites to authenticate and connect your WhatsApp Business number successfully.

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✅ Pre-requisites for WhatsApp API Integration #

1. Facebook Business Manager Account 🌍 #

A Facebook Business Manager Account is essential for managing your business across Facebook, Instagram, and WhatsApp.

🔹 Don’t have an account? Create one here → Facebook Business Manager

📌 Requirements:
✅ A Facebook Page or Instagram Business Page linked to your business.
✅ Business verification via Facebook for full API access.

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2. Business Website 🌐 #

Your website acts as the official identity of your business and is required for WhatsApp API approval. A well-structured website builds trust and ensures smooth verification.

📌 Essential Website Elements:
✅ Business Identity: Clearly display your brand name, logo, and contact details.
✅ About Us Page: Provide details about your business, mission, and services.
✅ Privacy Policy & Terms of Service: Outline your data collection, usage, and security measures.
✅ Customer Support Information: Showcase how WhatsApp will enhance customer service.

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3. Phone Number for WhatsApp Business API 📞 #

A dedicated business phone number is required for WhatsApp API integration.

✅ Ensure the following:

• The number is not linked to WhatsApp Mobile App or another service provider.
• It must be verified via SMS or call during the setup process.

⚠️ Important: If you are migrating from an existing WhatsApp Business account, delete it before integration:
📌 Steps to Delete WhatsApp Account:
1️⃣ Open WhatsApp Business App
2️⃣ Go to Settings
3️⃣ Select Delete My Account

💡 Want to keep your current WhatsApp number? You can register a new business phone number for API integration instead.

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🔗 Setting Up WhatsApp API with Chati.ai #

1. Authenticate Your Phone Number 🔒 #

To proceed with the integration, your phone number needs to be verified via SMS or phone call.

📌 Key Notes:

• The number should not be linked to an existing WhatsApp account.
• If you’re switching from another WhatsApp Business API provider, ensure the migration process is completed.

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2. Authenticate with Facebook Business Manager 🛠️ #

To enable smooth API access, your WhatsApp Business API must be linked to Facebook Business Manager.

✅ Why is this important?

• It helps streamline operations across Facebook, Instagram, and WhatsApp.
• Ensures a seamless integration without disruptions.

⚠️ After integration:

• WhatsApp usage on your phone will be disabled.
• Chat history and contacts will not be migrated to Chati.ai.
• If you want to switch back to the WhatsApp Business App, contact Chati.ai Support for assistance.

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📢 Why Choose Chati.ai for WhatsApp Business API? #

Chati.ai is an official WhatsApp Business API provider, designed to help businesses automate and scale customer interactions.

✅ Key Benefits of Chati.ai Integration:
💬 Automated Messaging & Chatbots – Engage customers 24/7 with intelligent automation.
📊 Real-Time Analytics – Track performance and optimize customer interactions.
🔗 Seamless CRM & Third-Party Integrations – Connect with your existing tools.
⚡ Bulk Messaging & Campaigns – Send personalized updates at scale.
🔒 Secure & Scalable – Trusted API solution for businesses of all sizes.