✅ Meta Business Verification Guide #

Prepare your Meta Business Manager for WhatsApp Messaging via Chati

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📌 Why Meta Business Verification Is Important #

Verifying your Meta Business Manager is essential to unlock the full capabilities of the WhatsApp Business Platform. Once verified, your business can:

• Send unlimited daily WhatsApp messages
• Access advanced messaging features
• Apply for the green tick (verified badge)
• Improve account credibility and trust with customers

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✅ Preparation Checklist #

Before starting the verification process, ensure that the following requirements are fulfilled to avoid delays or rejections:

1. Active Business Website #

• The site must be live, SSL-secured (https://)
• Display your company’s legal name, address, and phone number
• All information must match what you’ve provided in your Business Manager

2. Domain-Verified Business Email (Recommended) #

• Use a professional email address tied to your domain (e.g., info@yourcompany.com)
• Avoid generic emails like Gmail, Yahoo, etc.

3. Phone Number Access (If Verifying by Phone) #

• The phone number must be capable of receiving SMS or calls
• Disable any IVR systems temporarily to ensure proper verification

4. Consistent Business Name Across Assets #

• The name on your business documents should match your website and Facebook Page
• If the brand name varies slightly, ensure a visible link (e.g., legal name on the footer)

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📄 Documents Required (India) #

Meta validates your business identity against MCA (Ministry of Corporate Affairs) records in India. Ensure your documents are up-to-date and consistent.

You’ll need to submit documents proving your:

• Legal Business Name
• Registered Address
• Business Contact Number

Accepted documents include:

• Certificate of Incorporation (issued by MCA)
• Udyam Aadhaar (faster verification)
• PAN card of the business
• GST registration certificate
• Bank statement or utility bill (not older than 3 months)
• Phone bill showing business name and number

⚠️ Mismatched or outdated documents may result in rejection or additional verification requests.

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🌍 Outside India? #

If you’re operating in a country other than India, refer to Meta’s official documentation for a list of accepted documents per region.

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📥 Submit Your Verification Request #

Once you’re ready:

1. Log in to your Meta Business Manager
2. Go to Business Settings → Security Center
3. Click “Start Verification”
4. Upload required documents and follow the on-screen prompts

Meta typically responds within 1–3 business days. Watch your email for approval or follow-up.

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💬 Need Help? #

If you need assistance at any step:

• Email us at 📧 hello@chati.ai
• Or chat with our support team via the live chat in your Chati dashboard

We’re here to help you succeed with your WhatsApp Business journey.